The Best Way to Support Legacy ERP Solutions

Some corporations determine that maintaining legacy ERP is actually the perfect enterprise decision for them. Learn some best practices for supporting a legacy ERP solutions.

For many organizations, understanding how to support a legacy ERP solution is among the most essential endeavors they undertake.

Back-office enterprise capabilities depend upon a correctly working ERP software solutions. If enterprise and IT leaders determine to proceed to utilize a legacy ERP, they need to take the best approach or threat safety issues and disruption.

Here are some best practices corporations can implement to support their legacy ERP and get probably the most out of their software.

1. Hire in-house SMEs

Subject matter specialists (SMEs) are essential assets for firms using a legacy ERP system. They can support an escalation of ERP points and supply insights into optimizing processes and workflows inside the context of the legacy ERP. These SMEs are usually customers who’re knowledgeable about each the corporate and the ERP software.

Companies without in-house SMEs often depend on their ERP vendor for help, and the seller could not perceive the group’s specific workflows and use circumstances.

2. Create well-defined processes and SOPs

One of the most typical legacy ERP issues is data errors, which generally happen due to customers’ mistakes. Lack of training may cause users to make data errors, and the high employee turnover because of the current labor shortage can lead to inadequately educated new employees.

Consider together with end-to-end training on all key ERP actions as a part of onboarding. Providing new staff with standard operating procedures (SOPs) and training materials so they can refer to it later might additionally reduce ERP user error.

3. Implement vendor-recommended updates

Just like another software tool, an ERP system wants frequent patches and updates so a vendor can deploy fixes for system points or efficiency issues. Keep up with ERP updates so the system runs in addition to attainable.

Upgrading to the most recent software program model can be necessary because it ensures the system is appropriate with different software changes, like server OSes.

4. Maintain an ERP vendor support agreement

Some companies allow their legacy ERP vendor support agreement to lapse because leaders need to avoid updates and upgrades, believing they will be costly and disruptive. But an ERP bug or system error might happen that only the vendor can solve. Retain a support and maintenance agreement so this resource is available throughout a crisis.

5. Implement ERP add-ons

Add-ons could alleviate a few of the legacy ERP system’s limitations and tackle a few of the ensuing enterprise challenges.

For instance, an electronic data interchange (EDI) provider could integrate an existing system with an external one, enabling the two to exchange data. An EDI exchange provider would eradicate the necessity for workers to enter data into multiple systems.