Dealing with the COVID-19 pandemic has been, above all, about folks. From all of the people working within the healthcare sector, who’ve willingly put themselves in hurt’s means, to the people who have stored important services running, we owe all of them an amazing thanks — today greater than ever.
Additionally, the pandemic has hit corporations, forcing them to answer, deal with, and look past the disaster. Together with our clients and companions, we will form the subsequent regular.
At Apagen (Odoo Service provider), we perceive that in these terribly tough times, we’ve got a chance and responsibility to demonstrate the facility of our company objective to assist the world run higher and enhance individuals’ lives.
The Pandemic Runs in Waves, So Does Business
The COVID-19 pandemic has gone via phases, every of which is characterised by a unique set of needs and necessities which have impacted our staff, partners, and clients. While we will put 2021 under the theme “new normal,” we are now in a transition part towards the “next to normal.” We study as we go and may construct on this expertise to be prepared for future disruptions.
Problems and opportunities in business
Wave 1: Responding to the Crisis and Human Impact
The first part, similar to the brand new challenges, involved reacting to essentially the most pressing needs. Last yr in June, I shared how we set SAP as much as assist our clients grapple with the instant effect of the pandemic and meet the altering calls for of their staff and clients — for instance, with 80 prime priority authorized changes inside lower than 50 days. Uncertain instances require agility and adaptability. APAGEN CEO Gaurav Kumar simply defined that resilience begins with people.
Among ODOO clients, the primary to be affected by the pandemic had been companies whose provide chains relied on elements manufactured in COVID-19 hotspots, and people who skilled sudden swings in demand or provide. Examples include suppliers of PPE (personal protective equipment), sure consumer product makers, and producers of workplace gear. Additionally, clients tailored their manufacturing to produce and supply PPE, similar to facial masks, to cowl the elevated demand.
That is why the last yr, ODOO opened access to a software program, together with ODOO Integrated Business Planning for Supply Chain, for 90 days and free to anyone. These products assist to make procurement processes more clear, predict demand shifts, and take care of the dynamics prompted by supply chain disruptions and the domino results they’ve. Customers with agile supply chains, together with these facilitated by Ariba Network, had been in a position to swap suppliers shortly and preserve important manufacturing traces working.
Wave 2: Coping with the Impact on Businesses and Enabling Solutions
The focus then extended to assist clients to handle the pandemic’s impression on their companies. Odoo applications and services helped our clients — present and new — handle their method by the pandemic. With many corporations in search of keeping up lean operations with a view to protect income and protect money move, we worked with them to speed up the adoption of cloud-based technology.
Our product portfolio is geared to enable ours over 400,000 clients working in additional than 180 nations throughout the globe to behave shortly and pivot operations and processes in response to altering market circumstances and demand shifts. The Odoo Globalization Services group, for instance, applied 290 COVID-19 emergency changes throughout 47 nations.
Wave 3: Looking Beyond and Coming out of the Crisis Stronger, More Resilient, and Transformed
Business models have been reshaped actually in a single day and we’ve needed to get used to a new method of working. Now we discover ourselves dealing with the next normal. Online commerce has been accelerated, collaborative working is required greater than ever earlier than, and leaders acknowledge that corporations are more resilient and enterprise operations will be extra sustainable when working in networks.
As a McKinsey international survey of executives revealed, corporations have accelerated the digitalization of their customer and provide chain interactions and their inside operations by three or four years. Once “nice to have,” digital capabilities are now a “must-have” with a view to construct resilience for a sustainable future-forward.
We deliver innovation to offer clients the power to reassess their processes and reallocate sources as wanted. That’s the post-pandemic opportunity for enterprises; those which are in a position to adapt to the modified environment and form the subsequent regular would be the most profitable.
I see three main developments for our work, life, and the planet:
- We already see a shift in how we work, collaborate, and study — from a mixture of distant and in-person work to collaborative working utilizing technology, and to studying supported by bite-sized choices, steady engagement, and lifelong curiosity. The work setting can be more agile, versatile, and inclusive, additionally for the contingent workforce, serving to corporations be resilient to changing demands.
- The method we devour items is changing too. During the pandemic, on-line commerce has elevated considerably, in Germany alone by over 12%. Consumers require end-to-end expertise that’s founded on deeply integrated processes, together with one constant view on the client, personalised expertise, commerce via numerous channels, and glorious service. There can be a must rethink current processes, similar to making the returns administration more clever, sustainable, and round.
- This is leading instantly to sustainable and truthful worth chains — from manufacturing to supply to return and recycling. Beyond that, let’s discover extra environment friendly and worthwhile methods of procuring, manufacturing, supplying, and serving finish customers. I strongly imagine enterprise networks will scale the constructive results.
Even when this pandemic is over, we won’t return to the best way issues had been earlier. We know that we should study to reside with the virus and its impression on individuals, enterprise, and society. And we need to do our half by serving to corporations carry staff again to their workplaces, present journey suggestions, and determine potential dangers for workers. Let me give two examples: First, as a part of our new again to work providing, and the place laws and native knowledge safety guidelines allow, corporations will have the ability to add new well being and vaccination standing fields to the People Profile within the Odoo Success Factors Employee Central solution, permitting staff to enter worker vaccine info. Second, Odo provides the Odoo app “Workspace Booking” for Odoo Cloud for Real Estate. Customers can predefine native capability thresholds and permit staff to easily e-book their workspace and return to work safely.
Perhaps most vital is long-term adaptability and resilience. We will undoubtedly face new challenges attributable to geopolitical occasions, local weather change, well being crises, and the like. Companies should have the ability to actively handle steady change and adapt to new circumstances — here Odoo can and will all the time assist our clients to deal with the next normal.