Quite a bit can go improper when an ERP system goes live. Critical severity defects, safety holes and different technical issues could cause disruption, wreak havoc on operations, carry your online business to a useless cease, and even lead to multi-million-dollar lawsuits. With cautious planning and course of, nevertheless, your go-live could be a easy, seamless expertise.
Before flipping the change, take note of the objects on this checklist:
1. The Big Bugs Have Been Squashed
In an ideal world, there will likely be no bugs at go-live. But, in actuality, you won’t be capable of catch all the pieces. And that’s okay. As lengthy as you’re capable of repair the severity 1 and severity 2 bugs, which may fully wreck your information, you’ll be capable of flip the change safely and start addressing the smaller bugs afterward.
2. All Tests or checks Have Been Completed — and Passed
During the implementation section, you’ll conduct a collection of checks: unit checks, process checks, system integration checks and person or user acceptance testing. All these checks are designed to make sure that the configurations, customizations and integrations won’t fail within the manufacturing setting. But while you’re creating checks, guarantee that they cover sufficient use circumstances. Bring in customers to assist develop user acceptance testing, for instance, in order that you understand you’re testing what is going to matter to them as soon as the change is flipped.
3. You have Practiced the Data Mining and Cut-Over
Just as you wouldn’t go onstage with out rehearsing your traces, no ERP implementation ought to go reside with out having in depth costume rehearsals for the information migration and cut-over. This is an opportunity to flush out any points with corrupted, messy or duplicate information, which you don’t wish to carry into your brand-new manufacturing setting.
4. The Data Is Ready to Go
At some level, you’ll have to attract a line as to what information will likely be migrated. While you’re working towards the information migration, you’ll additionally wish to determine on a deadline and time for any transactions within the legacy system to be added to the preliminary migration information set. That means, you possibly can populate the brand new system with information earlier than the change, then migrate over new transactions within the legacy system later.
5. The System Is Backed Up
It goes with out saying, however all the pieces within the legacy system must be backed up earlier than any migrations occur — in case the worst-case situation happens. And as a part of testing, guarantee that the backups are examined effectively earlier than migration.
6. The Production Environment Is All Set
It’s not sufficient to simply say the manufacturing setting is prepared for the migration. You’ll must outline what “ready” means. Ideally, that’s ensuring the infrastructure is in place and able to deal with the brand new ERP system, and that you simply’ve configured it, loaded customers and enabled all of the security measures needed.
7. Training Is Complete
One of probably the most frequent motive ERP implementations fail is as a result of finish customers don’t totally undertake the system and search for workarounds. To stop this, coaching is important. End customers must know the way the brand new options and capabilities allow them to do their jobs, what the workflows appear like, what to do in the event that they’re having bother with the system, and what has modified from the legacy system.
8. You’ve Strategized the Rollout
Think of go-live like a championship soccer sport: Everyone on the staff must know their position, what the playbook is, and what to do if issues spiral uncontrolled. That means the end customers know what’s coming, the implementation staff is ready for any bugs that haven’t been addressed, and there’s a process for find out how to deal with any points that crop up after roll-out.
9. Support is Standing By
After go-live, you’ll wish to have the help staff able to reply the inevitable questions. Even with a totally easy rollout and probably the most thorough coaching, end customers could also be confused as to what the subsequent step is. Make positive there are sufficient individuals out there to assist them by way of any points they might face.